Cannot upgrade System Center Configuration Manager (SCCM) 2012 SP1 to 2012 R2

Problem When you try to run the installer for System Center Configuration Manager 2012 R2 to upgrade from 2012 SP1, it fails with the following error message in the setup log. INFO: Setup detected an existing Configuration Manager installation. Currently installed version is 7711~ This is stating that you have a pre-SP1 build and cannot continue, even though later in the setup log, it reports: INFO: Configuration Manager Build Number = 7958  which indicates that you are running a later build of 2012 SP1 (including CU5). Reason If you search the registry for string '7711', you should come upon keys in HKLM - SOFTWARE - Microsoft - SMS - Setup with the following data. This tells us that the Admin Console is installed on this server is on a release older than 2012 SP1, however if we check the installed program details in Windows Programs & Features, we see the following:   Solution The solution is to either remove the Admin Console from your server or manually update the registry key ...

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Cloud Communications on the Horizon

Why should I be considering cloud communications? You would have had to be living in a remote wilderness recently to not have heard of Cloud IT services. The concept is familiar to most people these days as a result of wide-stream media publicity by large technology companies, such as Apple, Google and Microsoft. Furthermore, cloud technology services such as file-sharing, data backup and e-mail have been widely adopted by businesses in recent years due to a greater appreciation of the benefits of cloud rental models.  Managed, highly-available technology services, delivered over fast, reliable Internet connectivity is a more practical and economical option, one that is now increasingly favoured over investment in office-based systems with expensive running costs. By comparison, far fewer people are aware that the same approach can be applied to business telephone communications and, in fact, that innovative and highly developed platforms have been available to deliver this for quite some years. ...

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Office 365 - modernise your business

If you have been around the block a bit, and a few of us here at ITbuilder certainly have, then you will have an understanding of how dramatically business technology has changed over the years. Think back to the typewriters and dot-matrix printers of the seventies that were phased out for the ubiquitous, bulky computer terminals of the eighties and early-nineties upon which lines of text (remember green or amber characters on a black background?) evolved into full colour, graphical interfaces with access to this ‘world wide web’ malarkey. Things got a bit more streamlined at the turn of the century with powerful, yet compact, desktop systems and flat screens that came alive with media-rich content. One of the few constants that has remained during this evolution is Microsoft Office, the family name for Word, Excel and PowerPoint later joined by Outlook, adding new and more innovative ways of making businesses more productive. Today’s modern business looks vastly different to that of ju ...

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Business Continuity - safeguard your business' future

  What is Business Continuity and why do I need it? Your business is our business. When you thrive, we thrive and so we take the resilience of your company very, very seriously. This is why we would like to talk to you about a subject very close to our hearts.  Almost without exception, when a business’ IT systems become interrupted, it results in an expensive loss in productivity. Orders aren’t received, contracts aren’t approved, transactions can’t be processed and so on and so forth. For every minute of what is now termed as ‘downtime’, the costs add up and up.  In the equation of IT disasters, cost and time are plotted on X and Y axes respectively with a steep upward curve. In the first few hours of downtime, the cost can be mitigated with excuses and hastily arranged workarounds, but as more time elapses, the higher the price becomes. What started as just delay turns quickly into lost business and, ultimately, into loss of reputation; this is where ...

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3 Predictions For Cloud in 2015

At ITbuilder we can safely say that 2014 was the year of the cloud with so many businesses discovering its actual physical benefits. As we are now well into 2015, we believe that cloud technology will gain in popularity but with a few added developments.  However you look at it, this year will bring dramatic changes to the cloud landscape having further positive effects on everything from the daily tasks of IT teams through to the structure of entire corporations. Here are our 3 predictions for cloud in 2015. Cloud Integration In 2015 cloud will become far more integrated into the core of every organization with HR, Sales, IT and financial departments using it to coordinate their business efforts. Until now cloud has been slightly departmentalized mainly for sales and marketing but all that will start to change this year. Cloud vendors will continue to build the requisite connections namely common programming languages, such as Javascript, Java and Perl which will broaden connection possibilities. ...

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RIP Tech Products of 2014

It’s been a great year for tech inventions with new apps becoming must have features of our lives, cloud computing on the rise, smart products taking over the world and a ton of other cool gadgets hitting the market. However as we welcome in the new it is also time to pay our respects to the old. Here, ITbuilder takes a look at 5 of the tech products we lost this year... RIP Tech Products of 2014. 1. MSN Messenger After Microsoft acquired Skype back in 2011 there were a number of changes made and one of these was the finishing up of Windows Live Messenger, a household name known better as MSN Messenger. MSN Messenger is a complete dinosaur when compared with today’s equivalents of WhatsApp, SnapChat and Facebook Messenger, but what can we say... we remember it fondly. 2. Windows XP Microsoft decided to end support for Windows XP this year in favour of streamlining its services and ultimately preparing for the big Microsoft 10! XP has been used in millions of offices and homes worldwide and we ...

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3 Tech New Year’s Resolutions You Must Keep

What’s your New Year’s Resolution? To lose weight, get fit, travel more or to finally go for that promotion you wanted? At ITbuilder we say do it but don’t forget your tech New Year’s Resolutions!  Here are 3 that you really should try to keep in 2015! 1. Update Security & Run Backups We all groan when our computers need to update their software and many of us close the reminder window and never actually do it. Actually this can be very damaging long term so in 2015 you need to be good and update security software!  If you don't, it's easier to get malware or trojan horses that could steal your information and harm your computer systems. Think how much time it will take you to recover all your personal information if you do get hacked... convinced yet? Set aside 10 minutes on a quiet day to run all your updates. Now, while we are on the subject of things we put off... what about backups? Are you one of those people who only remembers when your computer has died and ...

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3 Financial Benefits of Moving to the Cloud

How Small and Midsize Businesses (SMBs) can save money with cloud computing At ITbuilder we are big fans of cloud computing and many of our clients are too. Cloud computing helps organisations to work more effectively by storing collaborative documents in the cloud where they can be accessed by any authorised members of your organisation no matter where they are. So, the cloud is great for working more effectively but did you know that it can also save you money? Recent studies show that businesses which employ the cloud enjoy an ROI that is 1.7 times higher than they previously enjoyed with on site hosting. 1.7 times higher is HUGE! Read 3 Financial Benefits of Moving to the Cloud and find out why 2015 should be the year you make the switch and save your business money! 1. Lowered power costs Cloud computing uses less electricity something that is a major consideration for businesses especially small ones.  Large data servers can take up a considerable amount of office space and produce a larg ...

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3 Tech Gifts You Shouldn’t Buy For Christmas

It’s that time of year when we are purchasing Christmas gifts and with it comes that familiar panic. Panic because we don’t really know what people want or what the best gifts are for our nearest and dearest. At ITbuilder we love all things tech so our gifts are often tech-related but there are good gifts and bad gifts of the tech variety. So which ones should you avoid this year? 1.    Cutting-edge Alright, so we know that these are the must have items on many Christmas lists this year, but cutting edge tech such as smartwatches, Amazon Echo, Google Glass and Vessyl, not to mention iPhone 6 are still horrendously expensive.  Take Vessyl, for example. Vessyl is the cup that everyone is getting excited about because it keeps track of fat, calories and other info. It retails at around $100 but how useful is it really for the money? Give it a few months and we are certain the price will have dropped dramatically. Instead of spending crazy money on the latest tech products why not ...

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Do I need Managed Services?

Many businesses today are confused about the term managed services when it comes to IT. The belief of many is that they will lose control of their systems and end up spending a large chunk of budget for something they don’t really need. In this article ITbuilder takes a look at managed services and the questions you should ask before you employ a person or a company to undertake this role for your brand.                       What is a Managed Services Provider? A Managed Services Provider (MSP) is there to monitor, manage and troubleshoot on your behalf when it comes to your IT system. Today this also often includes integrated telephony and mobile devices which have become a necessary part of our working lives. MSPs also undertake everyday tasks which can be a burden to your office such as updating antivirus software, installing updates, backing up data, adding new users and removing old ones. A good MSP will offer a range of packages to suit ...

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  1. Re: Veeam - Cannot backup files in a Windows 2012 R2 cluster

    Hello dear, getting bellow error. 6/9/2017 2:15:33 PM :: Unable to create snapshot (Microsoft Software...

    -- Subodh

  2. Re: Veeam - Cannot backup files in a Windows 2012 R2 cluster

    Technology never ceases to amaze me. Every other say there are new developments and even more interesting...

    -- ujwalpandit

  3. Re: De-clutter your life

    Emailing is now an important element of our routine lives and specifically our businesses base entirely...

    -- Henry George

  4. Re: Veeam - Cannot backup files in a Windows 2012 R2 cluster

    Excellent, this articule help us a lot. Thanks, because the Veeam support dont know how to solve this...

    -- HEIKI

  5. Re: Countdown to GameOver Zeus Virus

    Great advice- think I'd better start having a PC cleanup starting with all the saved passwords! :)

    -- Charli

  6. Re: Veeam - Cannot backup files in a Windows 2012 R2 cluster

    Thanks for the wonderful advise and great note. This article saved my life. I had the same problem...

    -- Nizam