James Naylor

Why Strategic IT Partnerships Are the Smartest Move for SMEs?

The speed and complexity of today’s technology brings opportunity - and unprecedented risk.

For small and medium businesses, the real question isn’t ‘Will something go wrong?’ but

Who Should Pay for Cyber Security?

Would you leave your office unlocked at night? It may sound extreme, but that’s exactly what many UK businesses are doing digitally - leaving systems wide open to cyber criminals.

AI-Powered Ransomware in the UK: How Small Businesses Can Stay Protected

AI-powered ransomware is no longer just a threat for big corporations - it’s a growing danger for UK small businesses in every sector.

Cybercriminals are now using artificial...

ITBuilder’s 90-Day Satisfaction Guarantee: Confidence Built on Long-Term Client Relationships

Switch IT providers with zero risk. Discover ITBuilder’s 90-Day Satisfaction Guarantee and why clients stay with us for over 8 years on average. Experience stress-free,...

Ingram Micro Cyberattack: Lessons for UK SMEs on Supply Chain Risk

The July 2025 ransomware attack on Ingram Micro disrupted next-day hardware deliveries, cloud licensing, and warranty services used by thousands of MSPs and SMEs.

This incident...

The Largest Password Exposure in History

Recently, security researchers uncovered a staggering database of more than 16 billion stolen login credentials circulating on the dark web. 🕵️‍♂️🌐

This cache includes usernames...

Regulation Ready: IT Compliance Essentials for Finance and Tax Firms

Navigating the ever-shifting landscape of regulatory compliance is a daunting challenge for finance and tax firms. With standards such as GDPR and FCA guidelines constantly...

The Rise of AI in Accountancy: What It Means for IT Strategy

Artificial intelligence (AI) is no longer a futuristic concept - it’s reshaping the accountancy profession right now. From automating routine tasks to generating actionable...

Cybersecurity for Accountants: Why Your Client Data Is at Risk

As a trusted UK-based Managed IT Services and Cybersecurity provider, ITbuilder understands the critical importance of protecting sensitive client data, especially for accountancy...

How the UK’s 10-Year Strategy Makes AI a Game-Changer for SMEs

The UK’s new industrial strategy is a clear signal: the future belongs to tech-powered, AI-enabled businesses.

But with AI comes risk. From data privacy to cyberattacks and...

The Hidden Dangers of Unsupported Operating Systems

Outdated operating systems are more than a tech inconvenience - they’re open doors to AI-driven cyberattacks. Discover why unsupported systems are a growing threat and how your...

The Reputational Impact of Fraud & Ransomware on UK Accountancy Firms (and how to stay one step ahead with a little help from ITbuilder)

As the owner of ITbuilder, I spend my days helping leaders of professional services firms sleep at night. Why? Because a single click on a bad link, an unnoticed software patch,...

Empowering Accountancy Firms with Strategic IT Support and Cybersecurity Services

Discover how WTT Consulting improved file access by 40%, cut IT issues by 75%, and built a cyber roadmap with our managed IT services for accountants.

Industry: Tax Advisory &...

The Legal Aid Agency Data Breach: A Wake-Up Call for All Businesses

The recent LAA breach exposed 15 years of sensitive data. If a government agency with layers of regulation can be compromised, no organisation is immune.

At ITbuilder, we help...

AI-Powered Cybercrime Is Here – Is Your IT Keeping Up?

In early 2025, the cyber threat landscape for SMEs has shifted dramatically, with AI-enhanced attacks making national headlines and exposing just how vulnerable smaller businesses...

Lessons from Oracle's Recent Security Breach

In early April 2025, Oracle privately confirmed to its customers that they had suffered a significant security breach affecting what they described as a "legacy environment."...

ITbuilder Proudly Supports Hertford Museum: Honouring Local Heritage

Some more local news incoming! Thanks to an introduction from our good friends and close neighbours at Cariad Marketing, we’re delighted to be supporting Hertford Museum as a...

Passkeys - do they spell the end for Passwords?

In the ever-evolving landscape of digital security, the concept of usernames and passwords has become as ubiquitous as the internet itself. As more aspects of our lives move...

How a media intelligence business used EDR to gain certification

Access Intelligence is a leading provider of media intelligence solutions and communication insight for public affairs, PR and communications professionals. Access Intelligence...

Is Anti-malware software still relevant for IT security?

In an era marked by increasingly sophisticated cyber threats, businesses need comprehensive security defenses to safeguard their valuable data and systems. While new technologies...

Cyber Security Best Practices poster

We frequently get asked for tips and pointers on how to improve security practices in a business and ways of sharing that information among staff. Knowledge is power after all. 

Hit us up on WhatsApp

During the Christmas period, we like to use that quiet time when everybody is busy exchanging gifts and gorging themselves to work on some business improvements. This year was no...

6 Azure Virtual Desktop Security Best Practices

Whilst implementing Azure Virtual Desktop can provide your business with all sorts of cyber security gains, there are several areas you’ll need to pay close attention to if you...

How Azure Desktop Virtualisation Benefits Cyber Security

Since the pandemic turned the world upside down, many businesses had to quickly adopt remote-working technology, like Azure Virtual Desktop: Microsoft’s desktop virtualisation...

What are the real benefits of Microsoft Azure Virtual Desktop?

Virtual desktops are by no means a new concept. They’ve been around for a number of years.Microsoft are not the only provider of virtual desktop services with healthy competition...

Your business’ introduction to virtualisation technology

As the world was thrust into chaos following the outbreak of coronavirus, in order to survive, businesses needed to find flexible working solutions. As the era of remote and...

The business benefits of Azure Virtual Desktop

As we begin to recover from the effects of the COVID-19 pandemic, we have settled firmly into the era of hybrid work. Your team are no longer tied to the office or even their...

Price increase for Microsoft 365 coming next year

On 19 August 2021, Microsoft announced that commercial pricing for several of their widely-used Microsoft 365 (M365) subscriptions would be increasing.It is the first price...

20th Anniversary Celebration

Last week we snuck out of work a bit early and went up to our friends at HERTFORD RFC LIMITED to have a bit of a celebration. The small matter of a 20th Anniversary needed...

Inspiring Hertfordshire Awards 2020

This week, we were honoured to be supporting the Inspiring Hertfordshire Awards, postponed by 15 months due to the Coronavirus pandemic. As sponsor of the category for Best Use of...

Big-business meeting room on a budget

Now that offices are slowly re-opening and staff are making a tentative return to the workplace, does this spell the end of daily video-conferencing?

Post-lockdown Locker Situation

We’re sending COVID back to school with our new lockers! In preparation for a return to the office, we have installed a personal closet arrangement that takes us back in time. The...

New Year, New (quiet) HQ

2021 is a big year for the ITbuilder team. In the autumn, we have the small matter of a bi-decennial to look forward to (that’s 20 years in the trade to you and me) and is...

Workplace Phishing Awareness – Not Quite Shooting Fish in a Barrel

There is a fair expectation that sophisticated security software should provide 100% protection from phishing scams, but I am afraid we have some bad news for you.

Phishing : don’t get caught in the scammers net

Now more than ever, we need to be aware of scammers and their persistent attempts to steal our passwords. The most common method for this is known as Phishing, and if you are not...

COVID-19 Coronavirus – Service Update

We’re writing to you today to communicate ITbuilder’s response to the COVID-19 or coronavirus pandemic. This message will detail our current operating status, actions taken, and...

Running a Small Business – The Good, The Bad and The Ugly (Part 3)

Part 3 – The Ugly (ok, who’s picking up this trophy then?)

 For Part 1 of this article, go here.  Part 2 of this article is over here.

Running a Small Business – The Good, The Bad and The Ugly (Part 2)

Part 2 – The Bad (you worked out the Good, so who’s the Bad in the pic above?)

If you missed Part 1, you can read it here.

 And for the final instalment, Part 3, you can go here.

Running a Small Business – The Good, The Bad and The Ugly (Part 1)

Part 1 – The Good (can you guess who it is from the picture!?)

A Day in the Life of a Tech: James Gray

Meet James…

Happy Sysadmin Day

As any reputable IT company should, we celebrated the annual Sysadmin day today 

A system administrator, commonly referred to as a sysadmin, is a crucial figure within an...

Team ITB Summer Ts

This week, we took delivery of the new edition of ITbuilder summer T-shirts, just in time for some nice, hot weather. 

Shown here are members of the tech team; Paul Bray, John...

Friday Fridge

Following our last post, we came in for some heavy criticism on Instagram for the lack of “Friday throat sauce”.

To demonstrate that we aren’t all about the Ocean Spray and Tommy...

Emergency de-scale keeps the troops hydrated & caffeinated

Last week, we suffered a serious systems-down emergency at ITbuilder HQ. Our hot-water urn packed up, which plunged the office into relative chaos. An emergency kettle was...

Laptop Smartphone Production Line

Some lucky users are getting some nice new kit. Kieron and JT are powering through the set-up of new 20+ Dell Latitude laptops and iPhone XRs in Central London.They set up a...

The A-team

Big shout out to 5 ITbuilders that pulled off a manic mid-day phone swap at city-based yesterday. The guys had to swap 112 IP phones in the middle of the working day in a busy...

Andy’s IT Cabinet Makeover #48

Here we have another successful cabinet make-over by our man, Mr. Aldridge.

We start with the fit-to-burst, unmanageable wall-cabinet that is a complete business liability. After...

Fresh New Tech Bench Desks for 2019

Over the Christmas period, we installed new desk clusters to accommodate more work-spaces for our tech team. The blue desks have a tasty geometric pattern, which is popular with...