Managed IT services

For people in business

Providing expert technology services to help businesses grow, innovate and thrive.

Whatever your IT needs are, we can provide the right support, advice and services to ensure your business gets the most out of technology.

Find out more

About ITbuilder

With over two decades of experience supporting SMBs with tailored technology solutions, we’ve helped our clients through thick and thin. From 2-person start-ups to thriving businesses, we’re humbled that our clients attest to our commitment, dedication and down-to-earth approach.

If you would like to find out more about us and what we do, simply reach out.

Book a Meeting

Managed IT services

We’re a trusted, and local managed IT services provider. We take the time to get to know your business and operate very much as an extension of your team, offering both on and offsite support options. This way, we can provide bespoke IT solutions that meet your specific business requirements.

What services do we offer?

Managed services

We can manage your entire IT systems, ensuring everything runs smoothly and give you access to industry-leading technology solutions to help your business thrive.


We partner with leading Cloud providers to supply our customers with the best Cloud platforms to streamline their daily operations. Whatever Cloud service you require, we can help.


Keeping your data safe is non-negotiable. Antivirus is no longer enough to keep your business safe. We can offer robust cybersecurity solutions to ensure your security strategy impenetrable to enable you to combat the vast range of cyber threats.

Business continuity

Ensuring that your business can remain operational no matter what, is essential. We can help develop a business continuity plan, so your business is equipped and prepared, no matter what the future holds.


We can help keep your team, customers and partners better connected through telephony, VoIP and communication platforms. Allowing your team to collaborate from any device, anywhere.

If you have any questions about our services or haven’t found what you’re looking for, we’re happy to answer any queries you may have.

Let’s discuss your technology needs

Client Feedback

  • Great service - very professional and knowledgeable. Helped me out tremendously.

    Andy, Megnet

  • Very quick, helpful, would recommend.

    Katherine, Vixio

  • Quick and efficient resolution.

    Alan, Ouronyx

Our partners

Business and technology partners

Our solutions and services are sourced from industry-leading businesses. We have developed these partnerships over two decades to create the right mix of quality and value for our customers.

Community partners

Despite having a national reach, we have a strong commitment to our local community and economy. We are proud to support a number of local business and charitable initiatives.


What size of team do you support?

We’re pretty flexible – we currently support teams as small as 2 and as large as 200. And the bigger teams we’ve actually supported from when they just started out!

What areas of the UK do you cover?

We’re based in Hertford and cover all local areas, including London. We do have some other clients across the UK though – we love getting out and about to meet them!

Can you help me with my company’s mobile phone contracts too?

Yes, no problem. We can help work out what contracts are best for you and your team and how to go about procuring them.

What about security breaches?

Security is always top of our agenda – so whether it’s putting in place the right measures, or dealing with the aftermath of a breach, we can help get your business up and running and staying secure.

How much do you charge?

We tailor service plans to each customer’s specific environment and requirements. A support service with a management agent, endpoint security, internet security filtering and an Office 365 account can start from as little as £20 per month for each user.

Why not call us now to discuss your needs and get a quote?

Hot off the press

Check out our blog for more of the latest technology news and advice

How to budget for IT costs in a small business

It’s staggering to hear that around half of the small ...

The emerging threat landscape – July 2022

Cyber criminals continue to employ new and innovative ...

Keeping your servers cool during a heatwave

It’s that time of year when, for a mere week or two, ...

Follow us on social media and see what we are up to:

Request Help

Here you’ll find access to our self-service customer portals. Please click on the relevant button below to log in.

support cog icon


The Technical Support portal allows you to raise a new ticket with our helpdesk or check the status of an existing one.

accounts icon


The Accounts portal provides you direct access to the financial information regarding your services, including your current balance, as well as invoice and payment history.

Chat Now