IT Services Stevenage – Frequently Asked Questions
What IT support services does ITbuilder offer for Stevenage businesses?
ITbuilder delivers managed and co-managed IT solutions for companies in Stevenage. Services include helpdesk support, proactive system monitoring, cybersecurity, Microsoft 365 management, cloud migrations, secure backups, disaster recovery, and IT strategy planning. Our team ensures your technology runs smoothly so your staff can focus on business growth.
How can ITbuilder help minimise downtime and improve productivity?
Unexpected IT issues can disrupt your operations. With ITbuilder, businesses benefit from proactive monitoring, rapid problem resolution, and automated maintenance, reducing interruptions and keeping teams productive. This approach helps businesses of all sizes maintain continuity and efficiency.
Do you offer both remote and on-site IT assistance?
Yes. ITbuilder provides flexible support options, including remote troubleshooting for quick fixes and on-site visits for hardware issues, network upgrades, or complex installations. This ensures your systems are fully maintained without delays.
What measures does ITbuilder take to protect companies from cyber threats?
Cybersecurity is essential for modern businesses. ITbuilder uses a multi-layered security strategy, including firewalls, endpoint protection, patch management, secure backups, and staff training. This reduces the risk of ransomware, phishing, and other cyber attacks, safeguarding sensitive business data.
Can ITbuilder assist with cloud solutions or Microsoft 365 optimisation?
Absolutely. We help businesses transition to cloud services, improve Microsoft 365 setups, and enable secure remote working. Cloud technology increases flexibility, supports collaboration, lowers hardware costs, and ensures critical data is secure and accessible.
Does ITbuilder support expanding or multi-location companies?
Yes. ITbuilder works with growing businesses and organisations with multiple sites, both locally in Hertfordshire and internationally. Whether adding staff, opening new offices, or scaling IT infrastructure, we ensure systems grow securely and efficiently without disrupting operations.
Why choose ITbuilder instead of in-house IT or ad-hoc services?
Outsourcing IT to ITbuilder provides specialist expertise, proactive maintenance, and tailored IT strategies without the overhead of a full internal team. Companies gain reliable support, faster issue resolution, and technology aligned with business goals—keeping operations secure and running smoothly.
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