Frequently Asked Questions (FAQs)
What types of IT support do you offer for Property Services Businesses?
We provide managed IT support for property services, including outsourced IT support, support desk and IT helpdesk services, service desk outsourcing, cybersecurity solutions, cloud security, and data backup. Each package is customised to meet your business’s unique requirements.
Can ITbuilder support small Property Management Companies?
Yes - we deliver IT solutions for small companies as well as larger firms. Our managed IT services are scalable, so businesses of any size can benefit from proactive IT support and service desk services
What is the benefit of outsourcing my IT Support?
Outsourcing IT to ITbuilder reduces operational pressure on your internal team, provides access to expert knowledge, improves system reliability, and ensures security. Our outsourced IT support and service desk outsourcing solutions allow your staff to focus on running your business while we manage your IT infrastructure.
How quickly can ITbuilder resolve IT issues?
With our support desk and IT helpdesk, issues are prioritised and resolved quickly. Our proactive monitoring and service desk services ensure minimal downtime, keeping your business productive and secure.
Do you provide Cybersecurity and Data Protection?
Absolutely. ITbuilder offers comprehensive cybersecurity solutions, including protection against cyber threats, data breaches, and ransomware. Our solutions are designed for property services businesses, estate agencies, and small companies alike.
Can you provide on-site support as well as remote support?
Yes. ITbuilder provides a combination of remote IT helpdesk support, onsite assistance, and fully managed support desk services. Our flexible approach ensures your IT systems are always running efficiently, no matter your location in Hertfordshire.
How do I get started with ITbuilder?
Simply contact us via our website or phone. We’ll discuss your business needs, design a customised IT support package, and provide access to our expert service desk outsourcing and IT solutions to enhance productivity, security, and growth.