FAQs – IT Support for Architects
What IT support do architecture firms typically need?
Architecture firms need managed IT support for software, hardware, and network reliability. ITbuilder provides monitoring, remote and onsite support, licence and asset management, security, and backup solutions to keep design projects running smoothly.
How can architectural firms protect sensitive project data?
Protecting client designs and intellectual property is critical. ITbuilder implements robust cybersecurity measures and reliable backup systems to safeguard confidential files and reduce the risk of data loss or cyberattacks.
Can IT support grow with my architecture firm?
Yes. ITbuilder offers scalable IT solutions that adjust to your firm’s size and complexity, ensuring your infrastructure and services can expand seamlessly as your business grows.
How can IT support reduce downtime and improve productivity?
ITbuilder proactively manages updates, maintenance, and troubleshooting for CAD, BIM, and other design software. This minimises interruptions and ensures your team can work efficiently without technical delays.
What disaster recovery options are available for architecture firms?
ITbuilder helps firms prepare for unexpected events, such as data loss, hardware failure, or cyberattacks, with disaster recovery and business continuity planning so that projects can continue without disruption.
Is it possible to get both remote and onsite IT support?
Yes. ITbuilder offers flexible support options, including remote assistance for everyday issues and onsite support for more complex problems, making it suitable for hybrid or multi-location teams.
How can architecture firms manage software licences and IT assets effectively?
ITbuilder handles software licences, hardware, and third-party supplier management, ensuring compliance, optimised IT resources, and smooth operation of specialised design software.
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