FAQs – Fashion & Textiles IT Support
What kind of businesses in fashion and textiles can benefit from managed IT support?
Our managed IT support is ideal for any fashion or textiles business — from small boutique labels and design studios to wholesalers, garment manufacturers, e-commerce retailers and textile suppliers. Whether you handle design, manufacturing, wholesale, retail, or online sales, reliable IT underpins every function: design software, inventory/ERP, POS systems, cloud storage, communications, and more.
What exactly does your IT support package for fashion & textiles include?
Our package delivers full-service IT support tailored to the needs of fashion and textile companies. This includes remote and onsite support, 24/7 monitoring, automated updates and patching, asset and licensing management, third-party supplier coordination, regular reporting, service-desk assistance, and fully managed security and backups — all under a fixed monthly fee.
Why should a fashion company outsource IT support instead of relying on an in-house IT person or break/fix provider?
Outsourcing to a specialised IT provider offers predictable costs, access to a full team of experts, proactive maintenance that prevents downtime, and faster resolution of issues. It also frees your team to focus on design, production, sales and marketing rather than constant tech troubleshooting.
Will outsourcing IT support compromise our security or data protection?
No - professional managed IT support typically improves security. We provide managed backups, proactive monitoring, patch and update management, and vendor/supplier oversight to reduce cyber risks and safeguard your business data, client information and intellectual property.
Can your IT support services scale as our fashion or textiles business grows?
Yes - our support is designed to scale with your business. As you add staff, open new locations, expand e-commerce operations or increase your technology requirements, we adjust licensing, asset management, monitoring and support levels to ensure your IT remains secure, efficient and future-proof.
What if we already have an in-house IT person? Does co-managed IT support make sense?
Absolutely. Co-managed IT enhances your internal team by offloading routine tasks like patching, monitoring, backups, help-desk tickets and supplier management. Your internal IT remains in control while gaining extra capacity, expertise and strategic support.
How much does managed IT support cost, and how predictable are the fees?
Our managed IT services run on a simple, fixed monthly fee, giving you complete cost certainty. There are no surprise charges - and you only pay for the level of service your business needs. Packages can be tailored to your size, number of users and operational requirements.
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