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FOR CHARITIES AND NOT-FOR-PROFITS

IT that helps your charity do more of what it exists to do.

Every pound counts. ITbuilder keeps your people, supporter data and systems secure and reliable at a predictable cost, so more of your time and money goes to your cause.

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The shape of IT in charities

Charities ask a lot of their technology and have little room to waste money on it. Staff, trustees and volunteers work from offices, shops, community venues and home, often on a mix of organisation and personal devices. Supporter, donor and beneficiary records are among the most sensitive data a charity holds, and the trust that supports your fundraising depends on protecting it. Funders and commissioners increasingly ask for evidence of good security, such as Cyber Essentials, before they award a grant or contract, and trustees need to be able to show that cyber risk is being properly managed.

Most charities we work with are small to mid-sized organisations with a handful of staff, a larger group of volunteers and either a part-time IT lead or none at all. Without dedicated support the same issues keep surfacing: shared logins and personal devices with no controls, donor data spread across spreadsheets and unsupported systems, licences that are not making the most of nonprofit discounts, and IT costs that arrive as unplanned surprises rather than a line in the budget.

What we typically run for a charity

  • Microsoft 365 set up properly, with nonprofit licensing and secure access for staff, trustees and volunteers.
  • Donor, CRM and fundraising systems, supported and integrated, with controls that protect supporter data.
  • Cyber security and Cyber Essentials support, so you can meet funder and commissioner requirements.
  • Managed support at a predictable monthly cost, so IT never becomes an unplanned spend.
  • Device and access management for staff laptops, shared machines and volunteer devices across multiple sites.
  • Backup and continuity so donor records, case files and finance data survive an incident.

Case study

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Brightwater Trust (fictitious example)

Cyber Essentials achieved and IT costs made predictable for the trustees

We are a small team with a lot of volunteers, and our supporters trust us with their details. ITbuilder tightened up how we protect that data, got us through Cyber Essentials for a funder, and gave us one monthly cost we can put in front of the trustees. Helen Marsh, Chief Executive, Brightwater Trust
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SP
They took the time to understand how a charity runs on tight budgets and willing volunteers, and they never made us feel small.

Helen Marsh, Chief Executive — Charities

SP
They took the time to understand how a charity runs on tight budgets and willing volunteers, and they never made us feel small.

Helen Marsh, Chief Executive

Charities that we currently support

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What good looks like

  • Donor and beneficiary data is protected, and you can show trustees and funders how.
  • IT spend is predictable and easy to justify to the board, with no surprise bills.
  • New staff and volunteers are set up quickly and securely, and their access ends when they leave.
  • You can answer a funder or commissioner security questionnaire with confidence.
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Talk to people who understand how charities work.

A short conversation with a senior ITbuilder consultant about protecting your supporters' data and making your IT budget go further.

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