Skip to content
legal-services-hero

FOR LAW FIRMS & LEGAL PRACTICES

IT that protects client confidentiality without slowing fee earners down.

Law firms hold some of the most sensitive information there is, and answer to clients, regulators and insurers for how it is kept. ITbuilder runs the secure, dependable IT that lets your people get on with the work.

Book a discovery conversation See what we run

The shape of IT in legal practice

Legal work runs on confidential information and tight deadlines. Case files, client money, privileged correspondence and sensitive personal data all sit in the practice management system, the document store and the inbox, and a single breach or lost day can mean regulatory scrutiny, professional indemnity consequences and damaged client trust. Firms are also a target, with email fraud aimed at completions and client-account payments a persistent threat.

Most firms we work with are small to mid-sized practices with a handful of partners and no in-house IT, balancing regulatory expectations, client due-diligence questionnaires and insurer requirements alongside a busy caseload. Without a dedicated partner the typical gaps are inconsistent access controls, unmanaged devices, backups nobody has tested, and no one to call when a deadline-day failure strikes.

What we typically run for a law firm

  • Practice and case management systems, hosted, supported and integrated.
  • Secure document management with access controls and audit trails.
  • Email security and fraud protection, including impersonation and payment-redirect attacks.
  • Cyber Essentials and ISO 27001-aligned controls to satisfy client and insurer questionnaires.
  • Encrypted, tested backup and recovery for files, matters and client-account data.
  • A responsive helpdesk that understands deadline-day pressure.

Case study

GM-Main

Fast reliable service

Our fee earners work from court, client offices and home, and the IT just works. When we were asked for evidence of our security controls, ITbuilder had it ready the same day.

 

Read full case study
david-gentle

Our fee earners work from court, client offices and home, and the IT just works. When we were asked for evidence of our security controls, ITbuilder had it ready the same day.

David Gentle, Solicitor

david-gentle
Our fee earners work from court, client offices and home, and the IT just works. When we were asked for evidence of our security controls, ITbuilder had it ready the same day.

David Gentle, Solicitor

Latest from ITbuilder

What good looks like

  • Client files are visible only to the people who should see them, with a clear audit trail.
  • You can answer a client or insurer security questionnaire confidently, with evidence.
  • Fee earners work securely from court, client sites or home without friction.
  • A deadline-day failure is fixed fast, and recovery has been tested before it is needed.
legal-services-cta

Talk to people who understand how law firms work.

A short conversation with a senior ITbuilder consultant about confidentiality, compliance and keeping your practice running.

Book a discovery conversation