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FOR AGENCIES AND CONSULTANCIES

IT that keeps your people creating, not troubleshooting.

Marketing, brand and design agencies, consultancies and specialist advisers sell ideas, expertise and time. ITbuilder keeps your teams productive on any device, your clients' work secure and your systems ready for the next hire, freelancer or pitch.

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The shape of IT in agencies and consultancies

Agencies and consultancies are built on ideas, people and client trust. Teams collaborate on large creative and project files, move between the studio, home and client sites, and bring in freelancers and partners as the work demands. Clients expect unreleased campaigns, brand work and strategy documents to stay confidential, and their procurement teams increasingly ask for proof of security before a contract is signed. Specialist tools sit at the centre of the working day, from design and video suites to project and time-tracking platforms, so a slow or unavailable system quickly turns into missed deadlines and unbilled hours.

Most firms we work with are growing agencies and independent practices that have outgrown ad hoc IT but are not ready for an in-house team. Without dedicated support the pattern is familiar: a mixed estate of Macs and Windows machines that nobody fully owns, file sharing that slows down just as a deadline looms, freelancer access handled by hand, security that has not kept pace with the client list, and a support process that depends on whoever happens to know the most about computers.

What we typically run for an agency or consultancy

  • Fast, secure cloud storage and file sharing for large creative and project files.
  • Microsoft 365 set up for hybrid working, with secure access for freelancers and partners.
  • Mac and Windows device management, so every machine is secure, current and ready on day one.
  • A managed helpdesk with fast response by phone, ticket and remote access.
  • Cyber security and compliance support, including Cyber Essentials and client security questionnaires.
  • Backup and continuity planning so a failed drive never costs a pitch or a deadline.

Case study

design-office

Alder & Vane

New starters and freelancers productive on day one

Our files used to take an age to sync before every deadline. Now they just open, new starters are set up on day one, and I rarely think about IT at all. Priya Shah, Managing Partner, Alder & Vane
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AKW
They asked how we actually work before suggesting anything, then built something that fitted the studio perfectly.

Priya Shah, Managing Partner, Alder & Vane — Agencies and Consultancies

AKW
They asked how we actually work before suggesting anything, then built something that fitted the studio perfectly.

Priyah Shah , Managing Partner, Alder & Vane

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What good looks like

  • Everyone logs in from the studio, home or a client site and it simply works.
  • New hires and freelancers are set up and productive on day one.
  • Support issues are resolved quickly, by people who know your business.
  • Client security questionnaires are answered with confidence, not scrambled over.
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Talk to people who understand how agencies and consultancies work.

A short conversation with a senior ITbuilder consultant about how your teams work today and where the business is heading.

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