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Contact us on WhatsApp - the world's leading messaging platform

Select from one of the following options to connect with us right now. The services operates Monday to Friday 8am-7pm and on a best-effort basis outside of these hours. If you are contacting us outside of service hours, please send a message and it will be responded to at the earliest opportunity. 

1. I am on my computer or smartphone and use the WhatsApp app on this device.

CONNECT APP

This option will automatically connect you to us on the app on your device. 

2. I am on my computer and use the WhatsApp Web App on this device.

CONNECT WEB APP

This option will open your web browser at the WhatApp page and require you to connect with your smartphone.

3. I am on a computer but want to use the app on my smartphone.

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SCAN ON PHONE

4. I don't even have WhatsApp yet!!

WhatsApp is a widely-used messaging platform that allows users to send text messages, make voice and video calls, and share various media files, including photos, videos, and documents. Acquired by Facebook in 2014, WhatsApp has become one of the primary means of communication for billions of people globally, offering a user-friendly interface and end-to-end encryption for secure conversations.

Fast and Convenient IT Support via WhatsApp

Getting help with your IT shouldn’t feel complicated. That’s why we’ve made it possible to reach our support team directly through WhatsApp – the world’s most widely used messaging app. With over two billion users worldwide, WhatsApp has become the go-to platform for quick and secure communication, making it the ideal channel for IT support.

Quick Responses When You Need Them

Whether you’re at your desk or on the move, sending a WhatsApp message to ITbuilder gives you direct access to our support team. Unlike traditional phone calls or email tickets, messaging allows you to get straight to the point and often receive a faster response. For urgent issues, this means less downtime and quicker resolutions.

Share Images and Screenshots Effortlessly

One of the biggest advantages of using WhatsApp for IT support is the ability to share photos, screenshots, or even short videos of the problem you’re experiencing. Instead of trying to explain a complex technical issue, simply snap a picture of the error message or take a screenshot of your screen. This gives our engineers the exact details they need to diagnose and resolve your issue more efficiently.

Always Within Reach

Because WhatsApp works seamlessly across smartphones, tablets, and desktops, you can contact us from whichever device is most convenient for you. Whether you’re working remotely, travelling, or at the office, our team is just a message away.

Chat soon!