Discover how WTT Consulting improved file access by 40%, cut IT issues by 75%, and built a cyber roadmap with our managed IT services for accountants.
Industry: Tax Advisory & Accountancy
Location: London, UK
Services Delivered: Managed IT Support | Cybersecurity | Microsoft 365 | Azure | Compliance
WTT is a London-based tax advisory and accountancy firm that provides expert guidance on contractor arrangements, employment status, and HMRC investigations. Their work sits at the intersection of legal, financial, and regulatory frameworks, demanding robust, reliable, and compliant IT infrastructure.
WTT’s previous IT setup was not aligned to the demands of a modern accountancy practice. Their pain points included:
✅Slow access to critical client files, especially for remote users
✅Lack of proactive cybersecurity planning, leaving them vulnerable to threats
✅No strategic roadmap for achieving compliance goals like ISO 27001
✅An absence of a trusted IT partner to provide ongoing support and guidance
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"They get to know your software, your company, your people – and they just help...” |
To meet WTT’s needs, ITbuilder implemented a tailored managed IT service designed specifically for accountancy firms. Key elements included:
✅ Microsoft 365 and Azure performance optimisation
✅ Cybersecurity enhancements: endpoint protection, user awareness training, and strategic oversight
✅ Compliance-focused IT roadmap with support toward Cyber Essentials and ISO 27001
✅Full IT support helpdesk, available on-demand, with a focus on reliability and end-user experience
WTT now benefits from a modern IT setup that empowers their team to work smarter and with less stress. The strategic partnership with ITbuilder has:
▪️Improved access to client files, faster, more reliable, and better supported
▪️Freed the team from reactive IT firefighting, giving them time and headspace back
▪️Built cyber confidence, with a roadmap toward ISO 27001 and full visibility of risks
▪️Established a proactive IT roadmap, guided by trusted advisors who act before issues arise
▪️Created continuity and trust, with a named account lead and consistent communication
“It’s a relationship built on trust, empathy, and delivery. I’d recommend ITbuilder in a heartbeat.”
Sue Woods, Office Manager and Head of HR, WTT Consulting
Want to hear the full story from Sue Woods, Office Manager and Head of HR, WTT Consulting?
In this in-depth interview, Sue shares the challenges, solutions, and results of partnering with ITbuilder - from improving remote access and cybersecurity to creating proactive roadmaps
👉 Watch the full interview here: You Tube ITbuilder
Whether you’re facing similar IT challenges or just want to build a more strategic technology platform, let’s talk about how we can help your firm thrive.
At ITbuilder, we help businesses like yours get more out of their IT - whether it’s through co-managed IT support, cybersecurity peace of mind, or simply being there when things go wrong.
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