From the monthly archives: April, 2013

We are pleased to present below all posts archived in 'April, 2013'. If you still can't find what you are looking for, try using the search box.

Can Unified Communications Aid Significant Search?

In the UK (as at March 2013), Google has a 90.46% market share in the online search industry. Bing from Microsoft has a 5.37% share, Yahoo! is third with 2.58% and ‘other’ (we presume that means ask.com and AOL) is at 1.59%. In the US, the figures are slightly less skewed. Google has a 67.5% share, Bing is at 16.7%, Yahoo! is at 11.3% and ask.com and AOL combined hit the heady heights of 4.5%. Not a massive surprise to anyone we wouldn’t think. If you’ve never heard the term ‘significant search’, you will soon. Simply put, significant search puts more context around what each person might be looking for online at any given time. As a practical example, if you want to make a spicy carrot and coriander soup, you go into your local shop and ask someone where you can find carrots, coriander and chilli flakes. He will say something like ‘aisle three for the carrots, aisle seven for the coriander and aisle nine for the chilli’. You buy what you need and leave happy. However instead, the shopkeeper engages yo ...

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Unified Communication – UC – User Productivity

Although there are myriad uses, solutions and applications for Unified Communication, it can be divided into two main groups, UC-U and UC-B. UC-U, or UC User Productivity refers to the tools you use to improve or enhance your own experiences and/or results whereas UC-B, or UC Business Processes refers to the tools that improve or enhance your business as a whole, including workflows and processes, both procedural and automated. This article will talk about UC-U. Put simply, UC-U is predominantly aimed at the individual user and is designed in such a way so that each individual user can access the tools they need – data, voice, instant messaging, programs and video – as well as being able to collaborate with other users and to discover other ways in which the UC experience enhances one’s own productivity, rather than the overall productivity of the business. The Productivity Benefits of UC-U The best way to explain the productivity benefits of UC-U is to be specific about individual job functions. Of cour ...

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UC-B Business Processes

There are myriad uses, solutions and applications for Unified Communication and it can be divided into two main groups, UC-U and UC-B. UC-U, or UC User Productivity refers to the tools you use to improve or enhance your own experiences and/or results whereas UC-B, or UC Business Processes refers to the tools that improve or enhance your business as a whole, including workflows and processes, both procedural and automated. This article will talk about UC-B. UC – Business is, as you’d imagine, focused on the business as a whole rather than on the productivity and efficiencies of the individual employee. UC-B applications and solutions are in place to improve and enhance the integration of your business processes and what is known as CEBP, or Communication-Enabled Business Processes, to improve client satisfaction and retention and to improve the bottom line. In our experience, businesses – from SMEs to blue-chip brands – are starting to see real value from their suite of UC tools because their lines of comm ...

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Do Your Staff Need to Be Trained To Use Unified Communications?

I know it’s us who have asked this question but the answer is somewhat convoluted. As we all know, Unified Communications (UC) converges your real time communications with your non-real time communications and for most forward-thinking businesses, the tools they use for communication (voice, data, social media, instant messaging, text, video and voicemail) are already in place. Simply put, you don’t need to train your staff to use the phone, to use email, to send text messages or to use instant messaging; they already know how to do that. What we’re really talking about here is creating a positive user experience. In a 2012 study conducted by Jabra and analysis institute Frost & Sullivan in the US, 70% of decision makers responsible for UC in their companies said that a positive user experience is vital to employee adoption of UC technologies. When businesses introduce new technology, one of the biggest hurdles to overcome is not the implementation and the use of that technology per se, it’s the chal ...

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  1. Re: Veeam - Cannot backup files in a Windows 2012 R2 cluster

    Hello dear, getting bellow error. 6/9/2017 2:15:33 PM :: Unable to create snapshot (Microsoft Software...

    -- Subodh

  2. Re: Veeam - Cannot backup files in a Windows 2012 R2 cluster

    Technology never ceases to amaze me. Every other say there are new developments and even more interesting...

    -- ujwalpandit

  3. Re: De-clutter your life

    Emailing is now an important element of our routine lives and specifically our businesses base entirely...

    -- Henry George

  4. Re: Veeam - Cannot backup files in a Windows 2012 R2 cluster

    Excellent, this articule help us a lot. Thanks, because the Veeam support dont know how to solve this...

    -- HEIKI

  5. Re: Countdown to GameOver Zeus Virus

    Great advice- think I'd better start having a PC cleanup starting with all the saved passwords! :)

    -- Charli

  6. Re: Veeam - Cannot backup files in a Windows 2012 R2 cluster

    Thanks for the wonderful advise and great note. This article saved my life. I had the same problem...

    -- Nizam