Just what is Unified Communication? A Google search of the term ‘unified communication’ conducted at lunchtime on Monday 8th October 2012 threw up 54.3m results. Naturally not all of them are relevant but it is a barometer of how seriously businesses of all sizes are reacting to it and quickly understanding how beneficial it can be. Global tech-behemoth Cisco describes UC as ‘helping employees evolve from knowledge workers to collaborative innovators’. A touch vague we agree, but the sentiment is there. Here at ITbuilder towers, we are busy getting ready for launch a new information resource on all things 'UC'.  We hope that it will become a useful resource for small and medium sized business decision makers and offer enlightenment as to how the individual components of UC can streamline and improve business practices but for now, we give you – An Easy Explanation of Unified Communication If You’ve Never Heard of Unified Communication Put VERY simply, unified comm ...

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