From the category archives: Tech

Technical notes, comments and information. By our techs for the attention of other techs out there.

Pricing override button not working after Dynamics CRM 2016 June Update

Problem After receiving the June update for Dynamics CRM 2016 online, you can no longer set the override option to specify a different price for a quote or order product. Even if you remove and re-add the item, the option to set a manual price is not available. The field itself is locked (even to admins), leaving the price un-editable. Cause The cause is yet unknown, but is being reported my many users of Dynamics CRM Online. Solution Not exactly a solution, but a workaround that will enable you to keep generating orders and manually setting prices. If you have admin access to your portal, Go to Settings -> Customisations -> Customize the System -> Entities -> Orders Products or Quote Products -> Fields     Locate field 'ispriceoverridden' and double-click it. Set 'Default Value' to 'Override Price' Hit 'Save & Close' then 'Publish All Customisations' Now any new  quote or order products added to an order will be have the price manually adjusted. Also, any exis ...

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Cannot connect to Microsoft services using apps such as Xbox Live, Groove Music or Wunderlist

Issue: Cannot connect to Microsoft services using apps such as Xbox Live, Groove Music or Wunderlist when using Windows 10 or 8.1.  Wunderlist will report "We were unable to connect to your Microsoft Account just now. Please try again." Groove Music will report "Can't sign in. Make sure you are connected to the Internet, then try again. If you're definitely connected, make sure no firewalls or proxy servers are blocking access to Xbox services.  0xc00d1126 (0x800c0005) " Explanation: After carrying out research with a network traffic analyser, we discovered that the PC will not perform a DNS lookup for hostnames to connect to these services when the DNS server set in the network interface IPv4 settings with a private network. e.g. Most private networks will use a DNS server (Windows Domain Controller) or DNS relay agent (Router) on the local network to lookup addresses. Solution: Option 1: Set your DNS servers in the IPv4 settings to a static address to a publicly available DNS ...

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How to mount a USB drive in a Hyper-V Virtual Guest

If, like many an IT bod, you have need from time to time to pass a USB drive through from a physical Hyper-V Virtual Host to a Virtual Guest machine running on it in order to to copy data, then here is a quick tutorial on how to do it.  1.       Connect USB drive to VM Host 2.       On host run powershell Get-Disk command to determine the disk number: 3.       Once you know the number, just pipe it to Set-Disk -IsOffline $true: 4.       On Hyper-V manager add a SCSI disk to the VM guest and select the USB disk which should be presented as a  physical disk 5.       Open up computer manager on the VM Guest and go to Disk Management 6.       You should see the disk is Offline – Right Click and make it online   On step 5 I could not see the new disk there but saw that it was in device manager ...

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Veeam backup job of VMs stored on SMB3.0 SOFS cluster fails with 'Unable to create snapshot (Fileshare Provider)'

Problem When trying to backup VMs that are stored on an SMB3.0 file share using Veeam the job fails with the message ' Unable to create snapshot (Fileshare Provider) (mode: Crash consistent ) '  You are running the latest version of Veeam with all hotfixes applied. Solution Your file servers need to have the File Server VSS Agent role installed.  To install File Server VSS Agent Service using Server Manager From the Add Roles and Features Wizard, under Server Roles, select File and Storage Services if it has not already been installed. Under File and iSCSI Services, select File Server and File Server VSS Agent Service. On the Select Features page, click Next. On the Confirmation page, verify that File Server and File Server VSS Agent Service are listed, and then click Install. PowerShell Logo Windows PowerShell equivalent commands The following Windows PowerShell cmdlet or cmdlets perform the same function as the preceding procedure. Enter each cmdlet on a single lin ...

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Cannot upgrade System Center Configuration Manager (SCCM) 2012 SP1 to 2012 R2

Problem When you try to run the installer for System Center Configuration Manager 2012 R2 to upgrade from 2012 SP1, it fails with the following error message in the setup log. INFO: Setup detected an existing Configuration Manager installation. Currently installed version is 7711~ This is stating that you have a pre-SP1 build and cannot continue, even though later in the setup log, it reports: INFO: Configuration Manager Build Number = 7958  which indicates that you are running a later build of 2012 SP1 (including CU5). Reason If you search the registry for string '7711', you should come upon keys in HKLM - SOFTWARE - Microsoft - SMS - Setup with the following data. This tells us that the Admin Console is installed on this server is on a release older than 2012 SP1, however if we check the installed program details in Windows Programs & Features, we see the following:   Solution The solution is to either remove the Admin Console from your server or manually update the registry key ...

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Veeam - Cannot backup files in a Windows 2012 R2 cluster

Problem When backing up virtual guests in a cluster (using Cluster Shared Volumes - CSV) running Windows 2012 R2 and using Veeam Backup & Replication 7.0, some guest machine backups fail with: Unable to allocate processing resources. Error: Unknown status of async operation The shadow copy provider timed out while flushing data to the volume being shadow copied. This is probably due to excessive activity on the volume. Try again later when the volume is not being used so heavily. --tr:Failed to create VSS snapshot. --tr:Failed to perform pre-backup tasks. Meanwhile, all tests on the cluster volumes regarding creation and removal of shadow copy complete fine. Cause When Hyper-V guest machine elements exist on the local virtual host volume and not on the cluster volume, the backup fails with the above error. This occurs if a highly available machine is created and virtual machine component placement is selected on the local host volume and virtual disk on the cluster shared volume. An example of t ...

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Lync 2013 client crashes shortly after starting up following upgrade to Windows 8.1


After applying the update from Windows 8 to Windows 8.1, the Lync 2013 client stops responding shortly after it started up.

Checking the event log shows lync.exe crashed with faulting module ‘unknown’

Updating Lync and Office to the latest cumulative updates as well as uninstalling and reinstalling does not help.


Go to your computer manufacturer’s website and update all driver packages for your computer, especially:

- Audio drivers

- Bluetooth drivers

- System chipset drivers

  1. Re: Pricing override button not working after Dynamics CRM 2016 June Update

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  2. Re: Veeam - Cannot backup files in a Windows 2012 R2 cluster

    Hello dear, getting bellow error. 6/9/2017 2:15:33 PM :: Unable to create snapshot (Microsoft Software...

    -- Subodh

  3. Re: Veeam - Cannot backup files in a Windows 2012 R2 cluster

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  5. Re: Veeam - Cannot backup files in a Windows 2012 R2 cluster

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  7. Re: Veeam - Cannot backup files in a Windows 2012 R2 cluster

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