Every time you switch your computer on, read your email, print a document or surf the Internet, you take it for granted that everything you do will work. If it doesn’t, there’s usually a guy at the end of the office or at the other end of the phone that will pop by and get it working again.

But what happens if they can’t, or are not contracted to fix your particular issue?

ITbuilder doesn’t offer ‘off-the-shelf’ IT support packages and we won’t be offering you Gold, Silver and Bronze packages. We have ONE customised support plan that we design for your business and your business only.

Consider the car insurance market. Third Party insurance is cheap and Third Party, Fire & Theft cover may be a few pounds more expensive, but why would you take such an unnecessary risk with such an expensive item?

ITbuilder is the FULLY COMPREHENSIVE option, in more ways than one.

Every business has different technological requirements, different needs and different budgetary constraints but the service ITbuilder provides to our clients remains the same –

•    Remote and on-site support

•    Fast response times

•    No annual contracts – in fact we’re so confident of our service offering, we only specify a 30-day notice period

•    Inclusive constant monitoring of your systems, devices and servers – we’ll know there’s an issue before you will

In the same way that you make a commitment to ITbuilder to contact us if there’s an issue, so ITbuilder make a commitment to you that goes way beyond just fixing a printer or synching your email to your BlackBerry.

Our innate passion for technology, for customer satisfaction and for making your IT infrastructure critical to the smooth running of your business rather than a hindrance has transformed ITbuilder into a business at the very top of our game – a position we’re dedicated to work harder and harder every day to maintain.

For more information and to speak to an ITbuilder about all aspects of your IT support needs, please contact us today.