By consolidating your communications infrastructure – voice, e-mail, data and video – you will save time, productivity willl increase and you will make significant and real time cost savings.

Put simply, VoIP (Voice over Internet Protocol), or Internet Telephony, is a way of receiving and transmitting voice calls by converting your voice into digital ‘packets’ – exactly the same way your email and web browsing is transmitted – and calls are placed using either a VoIP phone handset, a software phone on your computer or a regular telephone handest with a VoIP adaptor.

Data and voice integration and Internet Telephony are the communications drivers for the foreseeable future because the benefits to business growth and expansion are immediate and obvious –

•    Maintenance costs are reduced as network control and management become more efficient, often allowing you to consolidate to one supplier for both data and voice.

•    Data and voice integration uses the same technology – both hardware and protocols – that drives your existing Internet services

•    VoIP is more scalable that traditional telephone networks

•    Employees working remotely can connect to the company telephone network using a suitable broadband connection

•    Call charges are reduced dramatically because they are carried as far as possible over the Internet and then handed over to the Public Switched Telephone Network (PSTN) for the very last leg of the journey.

As with every service ITbuilder provides, in order to offer you the most appropriate course of action, we need to understand and review your existing practices, such as the nature of your telephony traffic and how voice and data integration can boost internal and external efficiencies.

ITbuilder will also make sure your voice and data integration is fully implemented into your IT infrastructure, making sure your system can support it and ensuring it’s working exactly as it should be.

For more information and to speak to an ITbuilder about voice and data integration, VoIP and Internet Telephony, please contact us today.