The basis of our Business Continuity Service is the Remote Backup Service, a combination of software and hosted storage that ensures that daily copies of files, databases, email messages, server configurations and more are made to external media attached to the server as well as offsite storage. This takes the basic concept of making copies and storing them away from company premises and completely automates it, copying data to external hard drives as well as uploading it through the Internet to a geographically diverse data-centre where the entire process is monitored and managed by technicians.

All copied data is scrambled with with a security key passcode using military-grade encryption known only to the business owner and nominated colleagues or personnel within our team of support technicians if so required.

The Remote Backup Service can replace or even complement an existing, local backup to hard drive or tape and provides the following benefits:

• keeps an up-to-date copy of your business data at a safe location many miles away from your business premises. It will even store data you have deleted for a set number of days, weeks or months.
• all communications with the remote server and copied data is completely encrypted and useless to anybody without the backup software and the encryption passcode.
• Compresses data to preserve offsite storage capacity and reduce upload time.
• Only uploads changed files ensuring the minimum use of your internet bandwidth
• Runs in the background completely unattended and emails you a status of each backup job that is run.
• Backup jobs are monitored daily by ITbuilder support team for errors and potential issues.